Terms of Service

Website & Service Terms

These Terms of Service govern your use of the {{Business Name}} website and the services we provide. By accessing our website or requesting our services, you agree to be bound by these terms.

Acceptance of Terms

By visiting our website or requesting HVAC services, you accept and agree to comply with all terms, conditions, and notices contained or referenced in these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Use of Website

You agree to use this website only for lawful purposes and in ways that do not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behaviors include:

• Harassing or causing distress or inconvenience to any person
• Obscene or abusive messages or images
• Disrupting normal flow of dialogue within our website
• Attempting to gain unauthorized access to our systems
• Commercial solicitation or spam

Service Descriptions & Estimates

We provide free estimates for HVAC services. Please note that:

• Estimates are not binding — Our initial free estimates are provided to give you an approximate idea of service costs. Final pricing may vary based on on-site assessment.
• On-site inspection may be required — Some projects require a more detailed evaluation to provide an accurate quote.
• Pricing is subject to change — Prices quoted are valid for 30 days from the date of the estimate unless otherwise stated in writing.
• Additional charges may apply — Unforeseen repairs, additional work, or material upgrades discovered during service may incur additional costs, which we will communicate to you before proceeding.

Intellectual Property

All content on our website, including text, graphics, logos, images, audio clips, and software, are the property of {{Business Name}} or its content suppliers and are protected by copyright laws. You may not reproduce, distribute, transmit, or exploit any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, {{Business Name}} shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.

Warranty Disclaimer

Our website and services are provided on an "as-is" and "as-available" basis. We make no representations or warranties, express or implied, regarding:

• The accuracy, completeness, or reliability of website content
• The merchantability or fitness for a particular purpose
• That the website will be uninterrupted or error-free
• That defects will be corrected

Service Warranty & Guarantees

{{Business Name}} stands behind our work with a 10-year parts and labor warranty on all HVAC installations. Our 100% satisfaction guarantee means if you're not satisfied with our service, we will make it right. Specific warranty terms will be provided in your service agreement.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. You agree that any legal action or proceeding relating to these terms shall be brought exclusively in the state or federal courts located in King County, Washington.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services after any modification constitutes your acceptance of the modified terms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

Cancellation & Refund Policy

• Free Estimates — No charge for estimate cancellations.
• Service Calls — Cancellations made 24 hours before scheduled service are subject to a $75 cancellation fee. Cancellations within 24 hours may forfeit 50% of scheduled service cost.
• Completed Work — Upon completion of work and customer approval, all payments are final unless a warranty claim applies.

No Professional Advice

Information provided on our website is for general informational purposes only and should not be construed as professional HVAC advice. Always consult with a licensed HVAC professional before making decisions about your heating and cooling systems.

Contact for Questions

If you have questions about these Terms of Service, please contact us:

• Phone: (253) 555-1234
• Email: {{Email}}
• Mailing Address: {{Business Name}}, {{City}}, {{State}} {{Zip}}